Recognized as a top performing attraction, The Corning Museum of Glass has received a TripAdvisor® Certificate of Excellence award for the fourth year in a row.
The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
From TripAdvisor reviewer Mary 255060:
“Wow, who would have expected this? What is a museum of glass? More than our expectations certainly. Everything here from fantastic contemporary art glass to glass from Egyptian times, and as if that were not enough, I learned more than I needed to know about fiber optic cable, breaking glass and how it’s made. Wished I had allowed the whole day and not just a few hours.”
“We spent a wonderful day exploring this museum. The live glass demonstrations gave us a better insight on how beautiful and important glass is today. The glass collection is incredible-it showcases 35 centuries of glass art and history-and the objects shown are so beautiful and incredible!! One can make your own glass and there is a Glass Market where one can purchase items. Definitely a place to visit!”
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.
“It’s important to us to engage and delight our visitors, and our staff is committed to that on every level, from the way we interact with customers at the ticket counter to how we tell the story of glass in our galleries and our programs,” said Karol Wight, executive director of The Corning Museum of Glass. “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at The Corning Museum of Glass. There is no greater seal of approval than being recognized by one’s customers.”
“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, president of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”